Shipping policy
Shipping Policy
Last updated: October 7, 2026
Thank you for shopping with AWRA. This policy explains how and when we ship your order. By placing an order at affordia.shop, you agree to the terms below.
Where We Ship
We currently ship within the United States only. We do not ship to PO Boxes, APO/FPO addresses, or international destinations at this time.
Order Processing Time
Orders are processed within [1-3] business days after payment is confirmed. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays are processed the next business day. During sales, product launches, or holiday periods, processing may take longer. We'll notify you by email if your order will be delayed.
Shipping Rates and Delivery Estimates
Shipping costs are calculated at checkout based on your order's weight, size, and destination. Estimated delivery times after your order ships
Delivery dates are estimates, not guarantees. Carriers may experience delays caused by weather, high volume, customs, or other events outside our control. AWRA is not responsible for delays once a package is in the carrier's hands.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. Tracking may take up to 24-48 hours to update after you receive it.
Address Accuracy
Please double-check your shipping address at checkout. You are responsible for providing a complete and accurate address. We are not responsible for orders that are lost, delayed, or returned because of an incorrect or incomplete address. If a package is returned to us due to an address error, we can reship it once you pay the additional shipping cost. Address changes can only be made before your order ships, so contact us right away at affordia.products@gmail.com.
Lost, Stolen, or Missing Packages
Once a carrier marks your package as delivered, responsibility passes to you. If your tracking shows "delivered" but you haven't received it, please:
- Check around your property and with neighbors or household members.
- Allow 48 hours, as carriers sometimes scan packages early.
- Contact the carrier to open a trace.
- If it still hasn't turned up, contact us at affordia.products@gmail.com within [14] days of the delivery date.
We'll gladly help investigate with the carrier. Claims made after this window, or for packages the carrier confirms were delivered to the address provided, may not be eligible for a replacement or refund. If a package is confirmed lost in transit by the carrier, we will reship your order or issue a refund.
Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, email us at affordia.products@gmail.com within [7] days of delivery with your order number and photos. We'll make it right with a replacement or refund. See our Return and Refund Policy for more.
Shipping Delays and Your Right to Cancel
If we can't ship within the timeframe we stated, we'll email you with a revised date. You may agree to the new date or cancel the order for a full refund.
Split Shipments
Orders with multiple items may ship separately depending on availability. You won't be charged extra shipping for split shipments, and you'll get tracking for each package.
Duties, Taxes, and Fees
Applicable sales tax is calculated at checkout. If we ever offer international shipping, customers are responsible for all customs duties, import taxes, and fees.
Contact Us
Questions about your shipment? Email us at affordia.products@gmail.com. We typically respond within [1-2] business days.